Last Updated: February 2026

1. Introduction

Malta Fun Trains (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maltafuntrains.com or use our booking services.

Company Details:
Malta Fun Trains / CO. — Salvu Abela
Malta
Email: [email protected]
Phone: +356 9949 6662

2. Information We Collect

Personal Information

When you make a booking or contact us, we may collect:

• Full name
• Email address
• Phone number
• Payment information (processed securely via Stripe)
• Booking preferences and special requests
• School name and contact person (for school bookings)
• VAT number (for business invoices)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use your information to:

• Process and confirm your tour bookings
• Send booking confirmations, tickets, and invoices via email
• Communicate about your booking (changes, reminders, cancellations)
• Process payments securely through Stripe
• Respond to your enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contract: Processing necessary to fulfil your booking
• Legitimate Interest: Improving our services and website
• Consent: Marketing communications (you can opt-out anytime)
• Legal Obligation: Tax and accounting requirements

5. Data Sharing

We do not sell your personal information. We may share data with:

• Stripe: For secure payment processing
• Email Service Providers: To send booking confirmations
• Legal Authorities: When required by law

6. Data Retention

We retain your booking data for:

• Active bookings: Until the tour is completed
• Completed bookings: 7 years for tax/accounting purposes
• Marketing data: Until you unsubscribe

7. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Portability: Receive your data in a portable format
• Object: Object to processing for marketing purposes
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

8. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.

9. Security

We implement appropriate security measures including:

• SSL encryption for all data transmission
• Secure payment processing via Stripe (PCI-DSS compliant)
• Regular security updates
• Access controls for staff

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For privacy-related questions or to exercise your rights:

Malta Fun Trains
Email: [email protected]
Phone: +356 9949 6662

You also have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC) in Malta.